> ## Documentation Index
> Fetch the complete documentation index at: https://docs.tagada.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Apply the retention offer the customer took instead of cancelling

> Apply the retention offer the customer took instead of cancelling



## OpenAPI

````yaml /openapi.json post /api/v1/portal/cancel-flow/accept
openapi: 3.0.3
info:
  title: TagadaPay API
  description: >-

    # TagadaPay API Documentation


    Welcome to the TagadaPay API. This REST API lets you process payments,
    manage subscriptions, handle customers, deploy plugins, and orchestrate
    checkout funnels — all programmatically.


    ## Authentication


    Authenticate every request with a Bearer token. Get your API key from the
    [TagadaPay Dashboard](https://app.tagada.io).


    ```

    Authorization: Bearer your-api-key

    ```


    All requests must be made over HTTPS with `Content-Type: application/json`.


    ## Rate Limits


    | Plan | Requests/min | Burst |

    |------|-------------|-------|

    | Standard | 100 | 150 |

    | Premium | 500 | 750 |


    Exceeding the limit returns `429 Too Many Requests`.


    ## Errors


    | Code | Meaning |

    |------|---------|

    | 400 | Bad request — invalid parameters |

    | 401 | Unauthorized — missing or invalid API key |

    | 403 | Forbidden — insufficient permissions |

    | 404 | Not found |

    | 409 | Conflict |

    | 429 | Rate limited |

    | 500 | Server error |


    ## Support


    - Email: api-support@tagada.io

    - Docs: [docs.tagadapay.com](https://docs.tagadapay.com)
        
  version: 1.0.0
servers:
  - url: https://api.tagada.io/
    description: Production
  - url: https://api.tagada.dev/
    description: Sandbox / Development
security:
  - bearerAuth: []
tags:
  - name: auth
    description: Test your API key and verify authentication.
  - name: stores
    description: Create and manage stores within your account.
  - name: products
    description: Create products with variants, prices, and currency options.
  - name: customers
    description: Manage customer records, addresses, and payment instruments.
  - name: orders
    description: List and retrieve orders with line items, payments, and metadata.
  - name: payments
    description: Process, list, refund, void, and dispute payments.
  - name: subscriptions
    description: >-
      Create and manage recurring subscriptions — billing, cancellation,
      rebilling, and processor changes.
  - name: payment-flows
    description: Configure payment routing strategies with cascading processor fallbacks.
  - name: payment-instruments
    description: >-
      Manage stored payment methods — cards, bank accounts, and tokenized
      instruments.
  - name: processors
    description: List connected payment processors (Stripe, NMI, Checkout.com, etc.).
  - name: promotions
    description: Create and manage discount promotions with rules and conditions.
  - name: promotion-codes
    description: Generate and manage reusable promotion/coupon codes.
  - name: block-rules
    description: >-
      Configure fraud prevention rules to block transactions by IP, email, card
      BIN, country, etc.
  - name: webhooks
    description: Register webhook endpoints to receive real-time event notifications.
  - name: events
    description: Query application events, statistics, and audit logs.
  - name: domains
    description: Add, verify, and manage custom domains for your checkout and funnels.
  - name: funnels
    description: >-
      Create and manage checkout funnels with routing, A/B testing, and CDN
      deployment.
  - name: funnel-sessions
    description: Retrieve funnel session data for analytics and debugging.
  - name: funnel-tracking
    description: Track funnel step events for conversion analytics.
  - name: plugins
    description: Deploy, manage, and configure checkout plugins.
  - name: plugins-v2
    description: >-
      V2 plugin system — deploy, mount, split-test, fork, promote, and manage
      plugin instances.
  - name: checkout
    description: >-
      Initialize checkout sessions and process payments through the hosted
      checkout.
  - name: 3ds
    description: >-
      3D Secure authentication — create sessions, authenticate, and handle
      challenges.
  - name: builder
    description: Generate and validate builder session tokens for the visual page editor.
  - name: health
    description: API health check endpoint.
  - name: test
    description: Test and debugging utilities for the event system (sandbox only).
paths:
  /api/v1/portal/cancel-flow/accept:
    post:
      tags:
        - portal
      summary: Apply the retention offer the customer took instead of cancelling
      description: Apply the retention offer the customer took instead of cancelling
      operationId: post-api-v1-portal-cancel-flow-accept
      parameters: []
      requestBody:
        required: true
        content:
          application/json:
            schema:
              type: object
              properties:
                target:
                  anyOf:
                    - type: object
                      properties:
                        type:
                          type: string
                          enum:
                            - subscription
                        subscriptionId:
                          type: string
                      required:
                        - type
                        - subscriptionId
                      additionalProperties: false
                    - type: object
                      properties:
                        type:
                          type: string
                          enum:
                            - membership
                      required:
                        - type
                      additionalProperties: false
                reasonId:
                  type: string
                  minLength: 1
                offerId:
                  type: string
                  minLength: 1
                optionId:
                  type: string
                  minLength: 1
                productId:
                  type: string
                  minLength: 1
                variantId:
                  type: string
                  minLength: 1
                days:
                  type: integer
                  minimum: 1
                  maximum: 365
              required:
                - target
                - reasonId
                - offerId
              additionalProperties: false
      responses:
        '200':
          description: Successful response
          content:
            application/json:
              schema:
                type: object
                properties:
                  subscription:
                    type: object
                    properties:
                      id:
                        type: string
                      customerId:
                        type: string
                      status:
                        type: string
                        enum:
                          - active
                          - trialing
                          - paused
                          - past_due
                          - canceled
                      productId:
                        type: string
                      variantId:
                        type: string
                      optionId:
                        type: string
                      currency:
                        type: string
                        pattern: ^[A-Z]{3}$
                      quantity:
                        type: integer
                        minimum: 1
                      price:
                        type: integer
                      startedAt:
                        anyOf:
                          - type: string
                            format: date
                          - type: string
                            format: date-time
                      nextBillingAt:
                        anyOf:
                          - type: string
                            format: date
                          - type: string
                            format: date-time
                        nullable: true
                      trialEndsAt:
                        anyOf:
                          - type: string
                            format: date
                          - type: string
                            format: date-time
                        nullable: true
                      pausedUntil:
                        anyOf:
                          - type: string
                            format: date
                          - type: string
                            format: date-time
                        nullable: true
                      canceledAt:
                        anyOf:
                          - type: string
                            format: date
                          - type: string
                            format: date-time
                        nullable: true
                      cancelReasonId:
                        type: string
                        nullable: true
                      skippedDates:
                        type: array
                        items:
                          anyOf:
                            - type: string
                              format: date
                            - type: string
                              format: date-time
                      lastPaymentFailedAt:
                        anyOf:
                          - type: string
                            format: date
                          - type: string
                            format: date-time
                        nullable: true
                      paidOrdersCount:
                        type: integer
                        minimum: 0
                      nextOrderAddOns:
                        type: array
                        items:
                          type: object
                          properties:
                            productId:
                              type: string
                            variantId:
                              type: string
                            quantity:
                              type: integer
                              minimum: 1
                            unitPrice:
                              type: integer
                          required:
                            - productId
                            - variantId
                            - quantity
                            - unitPrice
                          additionalProperties: false
                      paymentMethodId:
                        type: string
                      shippingAddressId:
                        type: string
                    required:
                      - id
                      - customerId
                      - status
                      - productId
                      - variantId
                      - optionId
                      - currency
                      - quantity
                      - price
                      - startedAt
                      - nextBillingAt
                      - trialEndsAt
                      - pausedUntil
                      - canceledAt
                      - cancelReasonId
                      - skippedDates
                      - lastPaymentFailedAt
                      - paymentMethodId
                      - shippingAddressId
                    additionalProperties: false
                    nullable: true
                  membership:
                    type: object
                    properties:
                      id:
                        type: string
                      customerId:
                        type: string
                      programId:
                        type: string
                      status:
                        type: string
                        enum:
                          - active
                          - trialing
                          - grace
                          - canceled
                      billing:
                        type: string
                        enum:
                          - monthly
                          - yearly
                      startedAt:
                        anyOf:
                          - type: string
                            format: date
                          - type: string
                            format: date-time
                      renewsAt:
                        anyOf:
                          - type: string
                            format: date
                          - type: string
                            format: date-time
                        nullable: true
                      trialEndsAt:
                        anyOf:
                          - type: string
                            format: date
                          - type: string
                            format: date-time
                        nullable: true
                      graceEndsAt:
                        anyOf:
                          - type: string
                            format: date
                          - type: string
                            format: date-time
                        nullable: true
                      canceledAt:
                        anyOf:
                          - type: string
                            format: date
                          - type: string
                            format: date-time
                        nullable: true
                      creditsBalance:
                        type: integer
                        minimum: 0
                      savedToDate:
                        type: integer
                      paymentMethodId:
                        type: string
                    required:
                      - id
                      - customerId
                      - programId
                      - status
                      - billing
                      - startedAt
                      - renewsAt
                      - trialEndsAt
                      - graceEndsAt
                      - canceledAt
                      - creditsBalance
                      - savedToDate
                      - paymentMethodId
                    additionalProperties: false
                    nullable: true
                required:
                  - subscription
                  - membership
                additionalProperties: false
        default:
          $ref: '#/components/responses/error'
      security:
        - cmsSession: []
components:
  responses:
    error:
      description: Error response
      content:
        application/json:
          schema:
            type: object
            properties:
              message:
                type: string
              code:
                type: string
              issues:
                type: array
                items:
                  type: object
                  properties:
                    message:
                      type: string
                  required:
                    - message
                  additionalProperties: false
            required:
              - message
              - code
            additionalProperties: false
  securitySchemes:
    bearerAuth:
      type: http
      scheme: bearer
      bearerFormat: JWT
      description: 'Enter your API key as: `Bearer your-api-key`'
    cmsSession:
      type: apiKey
      in: header
      name: x-cms-token
      description: >-
        CMS session JWT from /api/v1/cms/session/login. Customer account
        operations require an email-verified session; signed offer links accept
        an anonymous store session.

````

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